Train your chatbot to understand more, faster
Don't just guess 10-20 reasons your customers contact you -- we'll discover the hundreds of reasons they actually contact you.
We make sure your chatbot understands what your customers are asking, from their own perspective and in their own words.
We sift through your raw customer data and give you everything you need to train your chatbot 4x faster than other approaches.
How It Works
Your archive of call transcripts, chat logs, e-mails, or other source of customer conversations (any freeform text!)
We give you a discovery of distinct customer inquires (intents), along with corresponding snippets from customer verbatims and counts (utterances).
Our clients typically find our results to be more accurate than their manual review processes.
Use the data we provide to directly train your favorite chatbot platform. No keywords, rules, or mind-numbing manual review required.
Accurately understand customer chats
Quantity and quality of data to train (and test) your chatbot are critical to its success.
Don't spend effort manually generating training data based on how you think customers might talk.
Automatically get more and better training data extracted from real customer conversations.
Prepare for the questions customers ask most
Prioritize your efforts based on what customers actually inquire about.
(Know which "intents" your chatbot should support.)
Use ANY source of customer conversations - no matter how messy
No need to spend weeks or months cleaning up data.
Whether you have customer chat transcripts, emails, surveys, or call transcripts (that aren't quite transcribed correctly), our platform can extract and label the chat-sized utterances you need for training your chatbot.
Send us a message to find out how Paradigm Sift can help
Phone: (425) 533-9617