Use Cases
Chatbots and Virtual Assistants
Make your chatbot smarter by learning what questions your customers ask and how they ask them.
Learn MoreCall Driver Analysis
Quickly and accurately determine the precise reasons your customers are calling.
Customer Experience and Satisfaction
Understand what drives NPS® and other loyalty metrics -- key issues, behaviors, motivators, and goals. Listen to every individual customer at scale.
How we're different
We change the rules of text analysis.
No preconceived notions
Don't guess what topics are in your data using pre-determined categories. Paradigm Sift discovers what's in your data.
Don't train us. We'll train you.
Our engine uses the context in your data to uncover trends, without keyword lists or manually labelled data.
Deeper comprehension
Don't settle for high-level categories. Get the deepest, most comprehensive breakdown of the hundreds of distinct themes in your customer conversations.
Ready to learn more?
Send us a message to find out how Paradigm Sift can help
Let's Talk
Phone: (425) 533-9617
E-mail Us